TRAINING

Materials available in Spanish have a 🌐 icon. To view translated versions of these materials, select Spanish from the top menu.

Annual Competency Training

CDAK Annual Fraud Prevention Training
CDAK Annual Caregiver Safety Training
CDAK Annual Critical Incident Reporting (CIR) Training
CDAK Annual Caregiver Privacy Awareness Training

Final Step: After you have reviewed the training, download the complete the below assessment form. This form must be returned to CDAK to finalize your training. This may be sent by email InfoCDAK@ConsumerDirectCare.com or delivered to our CDAK Office Locations

Annual Competency Training Assessment

Pre-Employment Training

Fraud Prevention Training
Caregiver Safety Training
Critical Incident Reporting (CIR) Training
Caregiver Privacy Awareness Training
Lifting And Moving Patients Safely
Food Preparation Safety
Injuries, Interventions, & Unpredictable Behaviors
Developmental Disabilities a Caregiving Primer
Assistance With Self Administration of Medication (ASAM) Training

Final Step: After you have reviewed the pre-employment training, download and complete the assessment forms below. These forms must be returned to CDAK to finalize your training. They may be sent by email, regular mail, or delivered to one of our CDAK office locations. 

Pre-Employment Competency Training Assessment
Pre-Employment Additional Training Assessment

Getting Started Guides

Understanding Time Entry Tools
Caregiver Handbook
Guide: Web Portal Activation
Web Portal Navigation
Reading the DMC Legend
Resetting Your Password
Viewing Time Entries

DirectMyCare Portal

Client/Authorized Representative
Guide: Web Portal Activation 🌐
Web Portal Navigation 🌐
Reading the DirectMyCare Legend 🌐
Resetting Your Password 🌐
Approving or Rejecting Time 🌐
Accessing Reports and Documents 🌐
Viewing Time Entries 🌐
Caregiver
Understanding Time Entry Tools
Guide: Web Portal Activation 🌐
Web Portal Navigation 🌐
Reading the DirectMyCare Legend 🌐
Resetting Your Password 🌐
Adding Time 🌐
Shift Correction 🌐
Suspended Shifts
Viewing Time Entries 🌐

Caregiver Documentation Expectations

Caregiver
Document Day Habiliation, Supported Living, and In-Home Supports
Document Personal Care, Chore, and Respite Care

CareAttend Mobile App

Caregiver
Understanding Time Entry Tools
Download the CareAttend Mobile App - Android
Guide: Downloading the Care Attend App - Android 🌐
Download the CareAttend Mobile App - iOS
Guide: Downloading the Care Attend App - iOS 🌐
Logging into CareAttend for the First Time
Guide: Logging into CareAttend for the First Time
Turning on Biometric Login 🌐
Adding Caregiver Case Notes
Ending a Long-Running Shift 🌐
Submitting and Approving a Shift
Submitting and Approving a Late Shift 🌐
Signing Out of CareAttend 🌐
Client/Authorized Representative
CareAttend Sign as a Representative

Interactive Voice Response (IVR)

Caregiver
Clocking In and Out with IVR
Guide: Clocking In and Out with IVR 🌐
IVR Instructions
Setting a PIN in IVR 🌐
Client/Authorized Representative
Approving IVR Time Submissions 🌐

Work Week Limits (WWL)/Daily Work Limits (DWL)

Caregiver Handbook
How to Request a Temporary Increase
WWL/DWL Reminders

Payroll Materials

How to Read Your W-2 🌐
Wisely Pay Card Information 🌐
ADP Registration Instructions 🌐
W-2 FAQs
Form I-9 Instructions
Navigating ADP

Security

Accessing Secure Email 🌐
Security Best Practices
Secure Email Instructions 🌐

Need more help?

I want to find a client
to work with.

Create a free caregiver profile in the Provider Directory.
 
The Provider Directory allows clients to view your profile and contact you directly.

I want to enroll as a Caregiver and have been selected by a Client.

Complete the Caregiver Enrollment Packet or contact CDAK to start the process.

I need help to enter my work time.

Visit our CareAttend Training Materials for assistance with entering time.

I need to complete my training

Visit the Training page to complete your Annual Competency Trainings.

I want to update a form.

Visit our Forms page. Find the form you need, download and complete the form, then email it to our team.

I need a pay stub or W2.

I want to enroll or help my Participant enroll in services.

Contact CDAK to speak to an enrollment specialist

I need help to approve time.

Visit our Training page for help with time management.

I want to hire a Caregiver.

Create your own user feedback survey

I'm a Caregiver.

I want to hire a Worker.

New members need to contact CDAK directly to speak to a service or enrollment specialist 1-888-900-7962 Local office information.

I'm a Client/Authorized Representative.

Do you already have a Caregiver chosen?

Ask your selected Caregiver to complete the Caregiver Enrollment Packet or contact CDAK to start the process.

Do you need to find a Caregiver?

Use the Provider Directory to Find Caregivers in Your Area