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Contact Us

How can WE help you?

Contact Us

How can WE help you?

Contact Us

Consumer Direct Care Network Alaska
405 East Fireweed Lane, Suite 100
Anchorage, AK 99503

InfoCDAK@ConsumerDirectCare.com

Toll-Free Phone: 1-888-900-7962
Local Phone: 907-357-7962
Toll-Free Fax: 1-800-349-0704

We’re here to help.

Work Injury Hotline

Employees injured on the job MUST report their injuries immediately. Our Toll Free Injury Hotline is available 24 hours a day, 7 days a week for your convenience.

If your injury is serious and life-threatening,
please call 911.

FAQs

How do I activate my portal?
Activate on DirectMyCare.com
A time entry EVV compliant app that is required for all Personal Care services. It can also be used for all other services for time entry.

No, all paper timesheets will be replaced with CareAttend or DirectMyCare. A paper timesheet with casenotes will be required for IVR entries and other optional services.

Yes. Therap for caregivers will be replaced with CareAttend.

Yes, a support code and case note is required for any shift worked for habilitative service lines.

Alaska Office Locations

We provide in-home care services across Alaska. Our local office are staffed with community members dedicated to supporting you as you direct your care.

Wasilla

Anchorage

Homer

Ketchikan

Kenai

I want to find a client
to work with.

Create a free caregiver profile in the Provider Directory.
 
The Provider Directory allows clients to view your profile and contact you directly.
Provider Directory

I want to enroll as a Caregiver and have been selected by a Client.

Complete the Caregiver Enrollment Packet or contact CDAK to start the process.

Contact CDAK to get started
Caregiver Enrollment Packet

I need help to enter my work time.

Visit our CareAttend Training Materials for assistance with entering time.

I need to complete my training

Visit the Training page to complete your Annual Competency Trainings.

I want to update a form.

Visit our Forms page. Find the form you need, download and complete the form, then email it to our team.

Forms Page
Submit Your Completed Form

I need a pay stub or W2.

ADP Registration
Navigating ADP
ADP Website

I want to enroll or help my Participant enroll in services.

Contact CDAK to speak to an enrollment specialist
1-888-900-7962
InfoCDAK@ConsumerDirectCare.com

I need help to approve time.

Visit our Training page for help with time management.

I want to hire a Caregiver.

Do you already have a Caregiver chosen?
Do you need to find a Caregiver?
Create your own user feedback survey

I'm a Caregiver.

I want to find a client
to work with.
I want to enroll as a Caregiver and have been selected by a Client
I need help to enter my work time.
I need to complete my training.
I need to update a form.
I need a pay stub or W2.

I want to hire a Worker.

New members need to contact CDAK directly to speak to a service or enrollment specialist 1-888-900-7962 Local office information.

Caregiver Enrollment Packet 

I'm a Client/Authorized Representative.

I want to enroll or help my Participant enroll in services.
I need help to approve time.
I want to hire a Caregiver.

Do you already have a Caregiver chosen?

Ask your selected Caregiver to complete the Caregiver Enrollment Packet or contact CDAK to start the process.
Contact CDAK to get started
Caregiver Enrollment Packet

Do you need to find a Caregiver?

Use the Provider Directory to Find Caregivers in Your Area

Provider Directory
Leave Feedback